Can I exchange my purchase for another product?
No, but you’ll be able to return products to a Home Centre or combined Home Centre and Lifestyle store and use your cash refund to buy a new product right away. However, you'll only receive a cash refund if you'd paid for your order by cash.
If you’ve paid by card, wallet or NetBanking, your refund will be processed accordingly. You can also opt for an Omni Credit Note which is valid for 1 year and can be spent online or in-store at Lifestyle, Max or Home Centre.
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